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Delivery Information - Pantherella.us
$15 for courier delivery from our factory in the heart of England, to your door in the USA. No tax or duty to pay.
FREE courier delivery on orders over $250.
The Pantherella.us website is ONLY FOR DELIVERIES TO THE USA.
For deliveries to anywhere else in the world, please use the Pantherella Global website at www.pantherella.com.
Orders purchased as gifts over the Xmas period can be returned in January with no problems. Please ensure you retain all the packaging, paperwork and that the socks are returned unworn and undamaged.
We hope that you are completely happy with your new socks, however, if you aren't, there's no need to worry.
Exchanging or returning your order is quick and easy and you have 28 days to do this in.
PERSONALISED PRODUCTS / MONOGRAMMING
Please be aware, personalised products such as monogrammed socks, fall outside our standard returns policy. Your statutory rights are not affected.
Please complete the returns form included with your order. If you can't find your returns form, please contact us with your order number and we will send you a returns form.
Please use your local postal courier to return your order back to Pantherella and retain a proof of postage.
Once your return has been received a quality control check will be completed and your refund will be issued.
Your refund will include the original cost of the item in addition to the cost of the postage you paid to have your order delivered in the first instance.
If you require an exchange on a like for like product simply fill in Pantherella's Exchange and Returns Form and tell us which item you are returning along with the details of the new item you would like.
Then send the form and your item(s) back to us in their original condition within 28 days. Once we have received the parcel we will send your new item to you.